Field Sales Executive - Mysore

About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017

through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set

new standards in customer service. The company focuses on industry-leading operations through best practices,

innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring

HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Requirements

Job Responsibilities

• The role is responsible for identifying, sourcing and securing long-term and short-term pest control & prevention business opportunities. The incumbent shall be primarily responsible for the New Sales Productivity, Renewal and Collection as per the assigned targets.
• The person will report to the Branch Manager. The incumbent will have to work as part of a multifunctional team involving collaboration with the internal team and external stakeholders.

Business Development (Sales)

● Achieve sales targets as per the branch's approved business plan

● Execute sales promotion activities within the assigned territory

● Ensure all Sales KPIs are achieved on a month-on-month basis

● Identify and follow up with prospective customers; respond to enquiries within defined timelines

● Maximise the conversion of enquiries into confirmed orders

● Ensure contract renewals are in line with company expectations

● Track market developments and identify new business opportunities

● Prepare and regularly update the Monthly Performance Grid (MPG)

Customer Services

●Ensure high-quality service delivery to all customers. Maintain strong liaison and communication with clients

● Prepare and submit customer reports promptly

● Address customer complaints and work with Operations and Back Office to resolve them effectively

● Conduct detailed site inspections and SRAs

● Generate quotations through the system as per company guidelines Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients.

● Set realistic and accurate customer expectations regarding pest management services Capture correct and complete customer information (email, two contact numbers, address with landmarks)

● Promote visit-based sales as per iCABS frequency to enable structured annual service calendars

● Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery

● Ensure new sales are visible in iCABS for planning and execution via Service Companion Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling

● Avoid making direct service scheduling commitments to customers without planner confirmation.

Administration & Accounts

● Ensure timely invoice submission and obtain necessary acknowledgements

● Coordinate with the Back Office for accurate and timely invoicing

The rest of this description is on the employer’s own page.