Senior Manager, Accounts Payable

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! 

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. 
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See yourself at Twilio

Join the team as Twilio’s next Senior Manager, Accounts Payable 

About the job

This position is needed as Twilio continues to grow rapidly. As the Senior Manager, Accounts Payable, you will oversee Twilio’s global Accounts Payable function, leading operational execution and process excellence across vendor disbursements, expense management, and AP support. Reporting directly to the Senior Director of International Accounting, you will play a critical role in scaling our finance operations, driving automation, ensuring compliance, and supporting both organic and inorganic growth.

Responsibilities

In this role, you’ll

• Lead the daily operations of global Accounts Payable, vendor disbursements, expense management, and credit card reconciliations.
• Manage and mentor a high performing AP team, setting clear KPIs, performance benchmarks, and professional development plans.
• Oversee month-end close activities for AP, including sub-ledger to GL reconciliations, expense accruals, and balance sheet flux analysis.
• Standardize end-to-end Operating Procedures and keep detailed process documentation up to date across all entities.
• Coordinate all internal and external audit requirements, ensuring timely delivery of audit requests and PBC schedules.
• Partner with Procurement, FP&A, Legal, and Tax teams to optimize purchase-to-pay (P2P) workflows and vendor onboarding.
• Resolve complex vendor escalations and internal payment queries while maintaining strong cross-functional relationships.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If you haven't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required

• Minimum of 12 years with at least 5 years in managing AP managers in a large US multinational. 
• Bachelor's in Accounting/Finance and strong proficiency in enterprise ERPs (e.g., Oracle, Workday, Navan).
• Solid hands on knowledge of US operations, US GAAP, SOX controls, and multi-currency disbursements, alongside international tax compliance.
• Excellent team management, cross-functional collaboration, and communication skills to partner effectively with global stakeholders.

Desired

• Experience managing high-volume US vendor portfolios, 1099 compliance/withholding, and leading automation or RPA initiatives in a global SaaS environment.
• Strong knowledge of both US and International tax/statutory requirements (GST/TDS).

Location

This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

The rest of this description is on the employer’s own page.