Manager, Client Services, India

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Key Responsibilities

• Serve as the primary point of contact for assigned clients and maintain strong, long-term relationships.
• Understand client business objectives and translate them into effective digital marketing strategies.
• Develop integrated digital media plans across platforms such as Google, Meta, LinkedIn, YouTube, and other relevant channels.
• Coordinate with internal teams including Performance Marketing, Creative, Content, Design, and Analytics to ensure timely campaign execution.
• Prepare campaign briefs, media plans, presentations, and performance reports.
• Monitor campaign performance and recommend optimization strategies to improve ROI and achieve client KPIs.
• Conduct regular client meetings, status updates, and quarterly business reviews.
• Manage project timelines, deliverables, and budgets while ensuring high-quality execution.
• Stay updated with industry trends, emerging digital platforms, and best practices.
• Identify opportunities for upselling and cross-selling digital services to existing clients.

Required Skills

• Strong understanding of digital marketing channels, media planning, and campaign management.
• Excellent client servicing, stakeholder management, and presentation skills.
• Knowledge of Google Ads, Meta Ads Manager, LinkedIn Ads, and analytics platforms.
• Familiarity with Google Analytics (GA4), Looker Studio, and Excel.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to manage multiple clients and projects simultaneously.
• Excellent verbal and written communication skills.

The rest of this description is on the employer’s own page.