Senior Automation Engineer

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Also, feel free to check out why

• Business Insider named us an “enterprise startup to bet your career on”

• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for a Senior Automation Engineer to join our Field Success team. You will design and deliver AI-powered automations that eliminate inefficiencies and amplify productivity for our field organization — spanning sales, customer success, and partner-facing processes. You will work independently across the full delivery lifecycle and help raise the bar for the team.

In this role, you will also be responsible to

• Build AI-powered automation solutions. Design, implement, and maintain scalable, AI-driven automations that meaningfully improve productivity and efficiency across field processes and assets.

• Drive process excellence. Identify and eliminate inefficiencies in field workflows, document best practices, and establish standards that support long-term operational health.

• Collaborate with stakeholders. Lead discovery and solution design sessions with field teams, ensuring automations are tightly aligned with business goals and user needs.

• Champion AI adoption. Actively explore and integrate AI capabilities into automation workflows, staying at the forefront of what's possible with tools like Workato and emerging AI technologies.

• Share knowledge. Document solutions, processes, and best practices to support team learning, onboarding, and ongoing maintenance.

• Invest in growth. Dedicate time to self-directed learning and research to stay current with AI and automation trends, continuously deepening your technical expertise.

• Develop the team. Mentor and guide junior engineers, fostering a culture of technical excellence, AI curiosity, and continuous improvement.

Requirements

Qualifications / Experience / Technical Skills

• Required:

  • A background in information systems, computer science, engineering, or equivalent industry experience.

  • 6+ years of experience in software engineering or technical consulting roles, with a focus on automation or integration platforms.

  • Experience delivering end-to-end automation solutions on iPaaS platforms (Workato, MuleSoft, Boomi, Snaplogic, or similar); Workato experience strongly preferred.

  • Working experience with RESTful APIs and OAuth authentication.

  • Working experience with SQL in any RDBMS.

  • Experience with Gen AI tools (OpenAI, Anthropic, or similar) and vector databases.

  • Demonstrated experience working on field-related processes — CRM, sales operations, customer success workflows, or similar domains.

  • Experience with agile methodologies and project management tools such as Jira.

  • Ability to work in the EMEA / US EST timezone (2 pm to 11 pm IST).

  The rest of this description is on the employer’s own page.